What should I do if my decal arrives damaged?
If your decal arrives damage, please immediately take pictures of the damage and of the box. Please email these pictures along with a brief description of the damage so we can assess the situation and figure out a solution.
In most cases, even if the decal seems a bit smooshed, it will still install to your surface without any problems. This is especially true for our printed Wallums because the material is thicker and much more forgiving. Please be sure to take photos prior to installing the decals. We need to see them in all their damaged glory in case we end up needing to file a claim with the mail service :]